HOSPITALITY & TOURISM3. Hospitality / Hotel Management
1. Flight AttendingCertificate in Hospitality (In-Flight Service)Institution: Macquarie College Course Description: This course provides skills and qualifications for those pursuing a career as Flight Attending. Graduates would have a comprehensive understanding of the airline intake process, and have the qualifications to attain the experience which the airlines deem necessary in the hospitality and customer service industry. Major Studies: Flight Attendant Duties; Food & Beverage; Professional & Personal Development; Tourism Studies; Multiculturalism. Entry Requirements: Minimum age 18+ with successful completion of Year 11 or 12. Course Duration: 6 months, one year optional. Mode of Study: Full-time, part-time, day, evening. Accreditation: State Training Board of Victoria. Career Outcomes: Students may obtain cabin crew positions with Charter Companies, Regional, Domestic and International Airlines as well as positions at Airports and International Hotels. Course Fees: 1999 fees to be advised. Can be payable in equal monthly instalments. Contact: Philip Koumides Tel: (03) 9654 1299 2. Food & BeverageCertificate IV in Hospitality (Food & Beverage Supervision)Institution: The Melbourne Food & Beverage Academy (a joint venture of Northern Institute of TAFE and United Hospitality Recruitment). Course Description: This course will provide participants with "hands-on" training in the live and diverse environments. This is complemented by a philosophy of reflective analysis and evaluation, in a range of settings, to develop personnel with a dedication to quality customer service. Major Studies: Food & Beverage Service; Wine Appreciation; Bar Operations; Personal Image Consultation; Responsible Service of Alcohol; Silver Service; Lead & Manage People; Teamwork; Quality Customer Service; Advanced Cuisine Knowledge; Workplace Health & Safety; Control & Order Stock; Finance. Entry Requirements: Minimum age 18+ with demonstrated aptitude and commitment to the course. Course Duration: 20 weeks. Mode of Study: Full-time - Monday - Thursday. Accreditation: National Training Packages. Career Outcomes: Successful graduates may move immediately into a career with an organisation that provides demanding and exclusive food and beverage service. Venues such as hotels, corporate dining rooms, exclusive restaurants, clubs, special events, and venue caterers. Additional Information: The primary location for delivery of this course is at the Catering Department of the Parliament House of Victoria. A unique arrangement with United Hospitality Recruitment facilitates employment placement during the course and offers the potential for ongoing employment following the course. Course Fees: $6,900. Payment plan available. Contact: Greg Lee - Director Tel: (03) 9269 1512 3. Hospitality / Hotel ManagementBachelor of Business, Hospitality & TourismInstitution: International College of Tourism & Hotel Management Course Description: The three year Bachelor of Business is designed to equip students with the managerial, practical and personal skills necessary to compete successfully in a highly competitive global environment. Major Studies: Strategic Management; Hospitality Marketing; Management Information System Analysis; Tourism & Economics; Property & Asset Management; Managing Human Resources in Tourism; Business Finance 1; Hospitality Human Resource Management; International Business; Strategic Marketing Management; Strategic Management II; International Tourism. Entry Requirements: Completion of Year 12 or equivalent. Course Duration: 3 years. 3 intakes: February, May & September. Mode of Study: Full-time. Accreditation: Macquarie University. Career Outcomes: Successful graduates may move immediately to varied careers in the hospitality and tourism industry. Course Fees: Terms 1 & 2 - Residential (mandatory); $19,500 (1998) Terms 3 & 4 - Industry Placement; Terms 5 & 6 - Non Residential - $13,650 (1998); Terms 7 & 9 - Non Residential - $19,600 (1998) Contact: Marketing & Recruitment Manager Tel: (02) 9977 0333 / Toll Free 1800 657 572 Diploma in Hospitality ManagementInstitution: International College of Tourism & Hotel Management Course Description: The first year incorporates practical skill training covering Food and Beverage service and Front Office operations followed by a 30 week paid work placement at a recognised hospitality establishment. The second year embraces the complexities of hotel management and administration developing individual student's leadership potential. Students have the option of completing their second year at Hotelconsult, Cesar Ritz College in le Bouveret (Switzerland) or Washington, Connecticut, USA, giving students at truly international experience. Entry Requirements: Year 12, individual assessment and interview. Course Duration: 2 years. 3 intakes: February, May & September. Mode of Study: Full-time. Accreditation: AHRP - Level 6, VETAB (NSW). Articulation: Students whose academic performance is above average are considered for admission to study towards a Bachelor of Business, Hospitality & Tourism in association with Macquarie University. Career Outcomes: Successful graduates may move immediately to varied careers in the hospitality industry or may choose to pursue the Bachelor of Business, Hospitality & Tourism (see above). Course Fees: Terms 1 & 2 - Residential (mandatory); $19,500 (1998) Terms 3 & 4 - Industry Placement; Terms 5 & 6 - Non Residential - $13,650 (1998). Contact: Marketing & Recruitment Manager Tel: (02) 9977 0333 / Toll Free 1800 657 572 4. Travel & TourismCertificate III in Tourism (Retail Travel)Institution: The Suzan Johnston Training Organization Course Description: This course qualifies participants in all facets of Travel Consulting (International). Training also includes extensive study in Business, Accounting & Image Development. Major Studies: Introduction to Travel; Travel Manuals & Publications; International Destination Studies; Promotional Fares; Airfares and Ticketing 1 & 2; Computer Reservations Training - Galileo; Travel Agency Operations; Travel Law; Bank Settlement Plan (BSP); Selling Skills; Touch Typing; Word Processing; Bookkeeping; Communication Skills and Public Relations; Grooming & Personal Presentation; Interview Skills and Resume Writing. Duration: 24 weeks. Commencement dates: 22 February, 19 April, 5 July 1999. Entry Requirements: Year 11 graduates or mature age. Mode of Study: Full-time - day. Accreditation: State Training Board of Victoria, ATTRP - Level 3, International Air Transport Association (IATA). Articulation: Credit transfer to TAFE possible. Career Outcomes: Qualifies graduates as Level 3 Travel Consultants (International & Australian Operations). Course Fees: $4,000 (payable in weekly instalments). Contact: Donna George, Managing Director Tel: (03) 9614 6614 Certificate III in Tourism (Retail Travel & Tourism)Institution: AFTA Travel College Course Description: This course is designed to meet the current and future needs of the travel industry with an emphasis on practical training. The modules are written for distance learning so that the study can fit around your schedule. Major Studies: Australian & International Destinations & Attractions; Australian & International Travel Products; Standard, Advanced & Promotional Fares; BSP; Galileo. Entry Requirements: Applicants should have attained Year 11 English & mathematics and have an understanding of a word processing package. Course Duration: 480 hours (full time equivalent) Mode of Study: Correspondence Accreditation: ATTRP - Certificate III, IV & Diploma Articulation: Articulates into Certificate IV, Diploma & Advanced Diploma of Tourism. Career Outcomes: Successful completion provides students with skills & knowledge to work for domestic & international airlines, travel agencies & tour operators. Course Fees: $1,633 (paid in three parts). Fees may be subject to change. Contact: Merilyn Ashenden Tel: 1800 641 212 Certificate IV in Travel & TourismInstitution: Macquarie College Course Description: This competency based course will qualify graduates to become International Travel Consultant at ASF Level 4. Major Studies: Computerised Reservations; Computer Applications; International Fares & Ticketing; Domestic Fares & Ticketing; Tourism Studies; Supervisory Skills; Retail Travel Administration; Australian Destination Studies; International Destination Studies; Promotions; Staff Training; One to One Instruction; Travel Agency Operations. Entry Requirements: Year 12 graduates or equivalent or mature age. Year 11 students are eligible to enrol in Certificate III course only. Course Duration: Up to one year. Mode of Study: Full-time, part-time, day, evening. Accreditation: State Training Board of Victoria, ATTRP Level 1- 4, IATA. Articulation: Graduates are eligible to apply for credit transfer to Diploma courses. Career Outcomes: Successful completion provides a broad base for entry into the Travel Industry, Airlines, Shipping, Tour Operations, Agency Management, Senior Travel Consultant in wholesale or retail. Course Fees: 1999 course fees to be advised. Instalment plan available. Contact: Philip Koumides Tel: (03) 9654 1299
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